FAQ's & Policies
Credit/debit cards left unclaimed at the end of the day will be charged for the products ordered/consumed by the cardholder, including up to 20% gratuity. (Thanks for that, btw!)
Please visit us at your convenience during taproom hours to pick up your card and receipt. Any cards left unclaimed for one month will be destroyed by the brewery.
Yes. We’ve got beer to go from Growlers up to 1/2 barrel kegs. We ask for 48 hour notice on keg orders. We collect a keg deposit that is fully refundable when the empty keg is returned. We also rent out party taps on a first come, first serve basis. At this time, we do not have the ability to fill your empty keg(s), so the deposit will be required. Again, please give us 48 hours notice on keg orders, so we can have it ready to go for you. Contact us at (509) 367-6300.
Terms of Service
Ordering online from the 5th Line Brewing Company Swag Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you’ll be able to view the contents of your cart with a total dollar amount added so far. You may also update desired quantities for each item. When you are ready to checkout, click the checkout button and proceed to the secure checkout area. You will then be able to select options for shipping. By purchasing from our site, you agree to abide by all local, state and federal laws, and agree to our Terms of Service.
If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.
Please follow these three easy steps to return your item for return or exchange.
- Call (509) 367-6300 to retrieve your return code.
- Box up your merchandise well in the original packaging so that we receive it in good condition. Include your return code.
- Send the item(s) back to us.
We’ll credit or refund the value of the merchandise total and any taxes you were
charged (excluding delivery and handling charges). Please allow 2-3 weeks for us to receive and process your return.
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.