FAQ's & Policies

Frequently Asked Questions & Terms of Service

General Questions

Maybe. Please contact us at 5thlinebrewingco@gmail.com with your sponsorship or donation requests.

We would love to be there and will check our calendar to see if we can make it happen. Please contact us at 5thlinebrewingco@gmail.com so we know what date/time to check.

Please check our Facebook page for any current Job Listings.

Absolutely! Please inquire at the bar about brewery tours.

According to Washington state law, alcoholic beverages other than beer and cider are not allowed to be consumed on our premises.  We can’t serve it and you cannot bring it with you. Please don’t force us to drop gloves over it.

Credit/debit cards left unclaimed at the end of the day will be charged for the products ordered/consumed by the cardholder, including up to 20% gratuity.  (Thanks for that, btw!)

Please visit us at your convenience during taproom hours to pick up your card and receipt. Any cards left unclaimed for one month will be destroyed by the brewery.

Yes! We have a small food menu available from our in-house kitchen. 

Yes. We’ve got beer to go from Growlers up to 1/2 barrel kegs. We ask for 48 hour notice on keg orders. We collect a keg deposit that is fully refundable when the empty keg is returned. We also rent out party taps on a first come, first serve basis. At this time, we do not have the ability to fill your empty keg(s), so the deposit will be required. Again, please give us 48 hours notice on keg orders, so we can have it ready to go for you. Contact us at (509) 367-6300. 

Terms of Service

At 5th Line Brewing Co, your personal information is confidential. We do not rent, sell, barter or trade your information. When you place an order with us, we collect your name, address, telephone number, credit card information and your email address. We use this information to fulfill your order and to communicate with you about your order.
Our website uses industry standard encryption to provide a secure browsing experience. All payments made through our online store are processed directly by Square. Payment information is only handled by Square and is never viewed by onsite staff or stored on our website.

Store Policies

Ordering online from the 5th Line Brewing Company Swag Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you’ll be able to view the contents of your cart with a total dollar amount added so far. You may also update desired quantities for each item. When you are ready to checkout, click the checkout button and proceed to the secure checkout area. You will then be able to select options for shipping. By purchasing from our site, you agree to abide by all local, state and federal laws, and agree to our Terms of Service.

Until our brewery is open please allow 1-2 weeks production time for orders. We will do our best to fulfill all orders in a timely fashion as we are as excited about your order as you are!
We have chosen quality brands and companies to partner with to supply our store. All items are carefully inspected before shipping and we stand behind the quality of our products. In the event you are unhappy with a purchase please follow the instructions available for returns as we believe that we can work together with our customers to make every purchase a positive experience.

If you are not completely satisfied for any reason, you can return an item within 30 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.

Please follow these three easy steps to return your item for return or exchange.

  1. Call (509) 367-6300  to retrieve your return code.
  2. Box up your merchandise well in the original packaging so that we receive it in good condition. Include your return code.
  3. Send the item(s) back to us.

We’ll credit or refund the value of the merchandise total and any taxes you were
charged (excluding delivery and handling charges). Please allow 2-3 weeks for us to receive and process your return.

At 5th Line, most orders ship out via USPS within 3 business days of when production is finished. Although most online orders process and deliver within 3 to 5 business days, please allow up to 2 to 3 weeks for delivery. When checking out, please specify a physical street address. USPS will not deliver to P.O. Boxes. Please note that we currently deliver orders within the United States only.
All prices are in U.S. Dollars (USD) and are subject to change without notice. We currently accept Visa, Mastercard, Discover and AMEX credit cards for online purchases. If you order through our secure online shopping cart, all orders are subject to verification and acceptance before shipping. Washington State sales tax is applicable on all orders placed in Washington State.

We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.

If you need to contact us for any reason, you can reach us through any of the methods listed on our Connect Page.

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